Our renowned Quebec-based call centre is delighted to introduce its new live chat service, designed to quickly and efficiently respond to your clients and help you optimise your overall customer service.
With our new chat service, you can guarantee that your customers receive a quick answer to their questions at all times! Telmatik takes care of everything for you. From your own website, a personalised artificial intelligence (AI)-powered chatbot can easily answer your customers' most frequently asked questions 24/7. If they need more information, our experienced, professional and bilingual call centre agents can take over (during business hours) and continue chatting with your customers! With this personalised service, you can offer your visitors a pleasant and responsive experience that will increase not only customer satisfaction but also your conversion rate.
Whether you are self-employed, an SME or a very large company, we can tailor a chat solution to best suit your needs. With Telmatik, you are in good hands!
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With our extensive call centre and customer contact expertise, we guarantee you a trouble-free chat service implementation and exceptional support every step of the way.
All the features available with Telmatik's chat service are customisable and can be enabled according to the specific needs of your business and your clients.
